Your order is usually shipped within 2-5 working days after we receive your payment, this implies only for the items which are in stock.
Many of the items are made to order and will be shipped from our studio within 1-2 weeks.
Estimates and prices for standard shipping with tracking number:
Croatia standard 2-3 working days, 15.00 kn
Croatia heavy goods 2-3 working days, 30.00 kn
Europe 7 working days, 40.00 kn
United States 1-3 weeks, 40.00 kn
Rest of the world 2-6 weeks, 40.00 kn
Please note, these are only estimates as, the standard shipping is not a service with a guaranteed delivery timeframe.
If the parcel is returned to the BlingZoo because the buyer did not claim it, we can't send replacement.
Import duties, taxes and charges are not included in the item price or shipping charges.
Bling Zoo is not responsible for any actions taken by customs on your package during delivery. Buyer is responsible for any customs charges that may be applied to your package.
If you wish to return your item,
please send the items in original condition only (unworn and undamaged) and in original package including the note with order No. and your bankdetails / PayPal. to the following address:
Bling Zoo, Demetrova 5, 10000 Zagreb, Croatia
Items must be returned within 2 weeks (14days) from delivery date. Once the items are returned to us in their original condition (including packaging), unworn and undamaged, you will receive a refund.
Shipping charges are non refundable.
Please include in returning package a note with your invoice No. and Bank details / Paypal address.
1. An overview of data protection
The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit our website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.
Data recording on our website
Who is the responsible party for the recording of data on this website (i.e. the “controller”)?
The data on this website is processed by the operator of the website, whose contact information is available under section “Information Required by Law” on this website.
How do we record your data?
We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.
Our IT systems automatically record other data when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access our website.
What are the purposes we use your data for?
A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyse your user patterns.
What rights do you have as far as your information is concerned?
You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified, blocked or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section “Information Required by Law” on this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency.
Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under section “Right to Restriction of Data Processing.”
2. General information and mandatory information
The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.
Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.
We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.
Information about the responsible party (referred to as the “controller” in the GDPR)
The data processing controller on this website is:
Demetrova 5, 10000 Zagreb, Croatia
The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).
Revocation of your consent to the processing of data
A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.
Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)
In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR).
If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).
Right to log a complaint with the competent supervisory agency
In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.
Right to data portability
You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.
SSL and/or TLS encryption
For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.
If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If you are under an obligation to share your payment information (e.g. account number if you give us the authority to debit your bank account) with us after you have entered into a fee-based contract with us, this information is required to process payments.
Payment transactions using common modes of paying (Visa/MasterCard, debit to your bank account) are processed exclusively via encrypted SSL or TLS connections. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.
If the communication with us is encrypted, third parties will not be able to read the payment information you share with us.
Information about, blockage, rectification and eradication of data
Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”
Right to demand processing restrictions
You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:
In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.
Rejection of unsolicited e-mails
We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in section “Information Required by Law” to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.
3. Recording of data on our website
In some instances, our website and its pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your leave our site. Other cookies will remain archived on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website.
You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general and to activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this website may be limited.
Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use (e.g. the shopping cart function), are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error free and optimised provision of the operator’s services. If other cookies (e.g. cookies for the analysis of your browsing patterns) should be stored, they are addressed separately in this Data Protection Declaration.
Server log files
The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:
The type and version of browser used
The used operating system
The hostname of the accessing computer
The time of the server inquiry
The IP address
This data is not merged with other data sources.
This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimisation of the operator’s website. In order to achieve this, server log files must be recorded.
Request by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.
The processing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Article 6 (1) a GDPR) and/or on our legitimate interests (Article 6 (1) (f) GDPR), since we have a legitimate interest in the effective processing of requests addressed to us.
The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.
Processing of data (customer and contract data)
We collect, process and use personal data only to the extent necessary for the establishment, content organisation or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process and use personal data concerning the use of our website (usage data) only to the extent that this is necessary to make it possible for users to utilise the services and to bill for them.
The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.
Data transfer upon closing of contracts for online stores, retailers and the shipment of merchandise
We share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with companies entrusted with the shipment of goods or the financial institution tasked with the processing of payments. Any further transfer of data shall not occur or shall only occur if you have expressly consented to the transfer. Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur.
The basis for the processing of data is Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or for pre-contractual actions.
4. Social media
We have integrated functions of the public media platform Instagram into our website. These functions are being offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.
If you are logged into your Instagram account, you may click the Instagram button to link contents from our website to your Instagram profile. This enables Instagram to allocate your visit to our website to your user account. We have to point out that we as the provider of the website and its pages do not have any knowledge of the content of the data transferred and its use by Instagram.
The use of the Instagram plug-in is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in being as visible as possible on social media.
For more information on this subject, please consult Instagram’s Data Privacy Declaration at: https://instagram.com/about/legal/privacy/.
If you would like to subscribe to the newsletter offered on this website, we will need from you an e-mail address as well as information that allow us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter. No further data shall be collected or shall be collected only on a voluntary basis. We shall use such data only for the sending of the requested information and shall not share such data with any third parties.
The processing of the information entered into the newsletter subscription form shall occur exclusively on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke the consent you have given to the archiving of data, the e-mail address and the use of this information for the sending of the newsletter at any time, for instance by clicking on the "Unsubscribe" link in the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date.
The data you archive with us for the purpose of the newsletter subscription shall be archived by us until you unsubscribe from the newsletter. Once you cancel your subscription to the newsletter, the data shall be deleted. This shall not affect data we have been archiving for other purposes.
This website uses the services of MailChimp to send out its newsletters. The provider is the Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
Among other things, MailChimp is a service that can be deployed to organise and analyse the sending of newsletters. Whenever you enter data for the purpose of subscribing to a newsletter (e.g. your e-mail address), the information is stored on MailChimp servers in the United States.
MailChimp is in possession of a certification that is in compliance with the “EU-US-Privacy-Shield.” The “Privacy-Shield” is a compact between the European Union (EU) and the United States of America (USA) that aims to warrant the compliance with European data protection standards in the United States.
With the assistance of the MailChimp tool, we can analyse the performance of our newsletter campaigns. If you open an e-mail that has been sent through the MailChimp tool, a file that has been integrated into the e-mail (a so-called web-beacon) connects to MailChimp’s servers in the United States. As a result, it can be determined whether a newsletter message has been opened and which links the recipient possibly clicked on. Technical information is also recorded at that time (e.g. the time of access, the IP address, type of browser and operating system). This information cannot be allocated to the respective newsletter recipient. Their sole purpose is the performance of statistical analyses of newsletter campaigns. The results of such analyses can be used to tailor future newsletters to the interests of their recipients more effectively.
If you do not want to permit an analysis by MailChimp, you must unsubscribe from the newsletter. We provide a link for you to do this in every newsletter message. Moreover, you can also unsubscribe from the newsletter right on the website.
The data is processed based on your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke any consent you have given at any time by unsubscribing from the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place prior to your revocation.
The data you archive with us for the purpose of the newsletter subscription shall be archived by us until you unsubscribe from the newsletter. Once you cancel your subscription to the newsletter, the data shall be deleted from our servers as well as those of MailChimp. This shall not affect data we have been archiving for other purposes.
For more details, please consult the Data Privacy Policies of MailChimp at: https://mailchimp.com/legal/terms/.
Execution of a contract data processing agreement
We have executed a so-called “Data Processing Agreement” with MailChimp, in which we mandate that MailChimp undertakes to protect the data of our customers and to refrain from sharing it with third parties. You may review this Agreement under the following link: https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/.
Information about the owner of the site
Company (obrt) Number OIB: 73025405022
Owner: Maja Simunovic
Responsible for the content
EU dispute resolution
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr.
Our e-mail address can be found above in the site notice.
We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Liability for Contents
As service providers, we are liable for own contents of these websites. Service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities.
Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time we get knowledge of them
Best Currency Converter
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
Terms of service
From time to time we may update the Terms of Service and any other documents referred to in these regulations and will notify you by uploading these to the Site. We advice you to periodically review for the changes made in Terms of service. If you do not agree to the regulations of Terms and service, please do not use blingzoo-blingzoo.com Site.
The Site is operated by Bling Zoo (“we”),
registered in Croatia under company (obrt) number OIB 73025405022
with our registered office address at Demetrova 5, 10000 Zagreb, Croatia.
Accessing the Site
If you choose, or you are provided with, a user identification coed, password or any piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any regulations of the Terms of Service.
Intellectual Property Rights
Bling Zoo owns and is licensed of all intellectual property rights in its Site and its content. All such rights are reserved.
You are not allowed to use any part of the Site for commercial purposes unless you have our express permission.
You’re also not allowed to use the Bling Zoo logo without our express permission.
If you fail to observe the Terms of Service, your right to use the Site will cease immediately and you must return or destroy any copies of the materials you have made.
Description of blingzoo-blingzoo.com service.
Please note that when you decide to purchase goods and/or services the resulting legal contract is between you and the us, and such contract shall comprise of these Terms and services, the email confirmation of your order and the applicable details on the product page and you agree to be bound by all such regulations.
You should carefully review the Terms of service, the email confirmation of your order and the applicable details on the product page in relation to the order. If there is any conflict or inconsistency between these Terms of service and the email confirmation of your order or the applicable details on the product page, these Terms of service shall prevail to the extent of the conflict or inconsistency.
You can pay purchased items by the following payment methods:
Credit cards or bank transfer for Croatian customers.
We only accept your order once payment has been approved by the payment service provider, 2Checkout (third party provider for credit card payments) or the bank (and then the contract is made based on these terms).
Prices on the Site are displayed in selected currency.
Please note that the currency at the checkout will always be the shop’s currency (HRK).
For your convenience we provide you a conversion into your preferred currency to enhance your shopping experience.
Currency conversions are estimated and should be used for informational purposes only.
You accept that product prices in your selected currency do not vary according to your location. Delivery costs will vary depending on the destination.
Prices include VAT (where applicable).
Refusal of transaction
We may need to refuse to process a transaction or cancel an order or close or freeze an account for any reason to anyone at any time at our sole discretion. (even if we have previously confirmed your order) – e.g. if we think there’s something dodgy going on with an order or an account.
We will not be liable to you or any third party by reason of refusing or by reason of unwinding or suspending any transaction after processing has begun.
Before you finalise your order, your shopping bag on the Site will display the goods you have chosen. Details of postage and packaging will be displayed at the checkout page.
Delivery cost vary according to the delivery destination. Any given delivery times are in working (business) days.
Import regulations and duty
Import duties, taxes and charges are not included in the item price or shipping charges. Buyer is responsible for any customs and taxes charges that may be applied to your package.
Please note that orders that you made from our Site for delivery outside the EU, may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for any customs charges and taxes that may be applied to your package. Bling Zoo is not responsible for any actions taken by customs and taxes on your package during delivery.We have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
Please note that the goods and services offered for sale are directed to EU residents. We and our sellers make no represantation that any goods or services sold through the site are appropriate or available for use outside the EU. You must comply with all applicable laws and regulations of the country for which the goods or services are destined. Please note that items may not be deliverable overseas due to local law and it shall be your responsibility for any failure to deliver the goods overseas. We will not be liable for any breach by you of any laws.
If you wish to return your item,
please contact us with your order/Invoice number and you will receive a return address.
please send the items in original condition only (unworn and undamaged) and in original package including the note with order No. and your bakdetails/paypal. to the address:
Bling Zoo, Demetrova 5, 10000 Zagreb, Croatia
Items must be returned within 2 weeks (14days) from delivery date. Once the items are returned to us in their original condition (including packaging), unworn and undamaged, you will receive a refund.
Shipping charges are non refundable.
Please include in returning package a note with your invoice No. and bankdetails/ Paypal address.
Linking to this Website
You may link to Bling Zoo, as long as you do so in a way that is not-commercial, is fair and legal, and doesn’t damage or take advantage of our reputation. Please do not link in a way that suggests any form of approval or endorsement by Bling Zoo where none exists.
Bling Zoo expressly reserves the right to revoke the right granted in this clause for breach of these Terms of Service and to take any action it deems appropriate.
Our Site must not be framed on any other site without our permission, nor may you create a link to any part of our Site other than the home page. We reserve the right to withdraw linking permission at any time.
The Site provides links to other websites for your information. If you use these links, you leave the site. We have not reviewed these third party websites and we have no control over such sites or resources. We therefore do not endorse or make any representation about them. If you decide to access any of the third party websites linked to the site, you do so entirely at your own risk. We accept no responsibility for third party websites or for any loss or damage that may arise from your use od them including the group gifting application which is provided by a third party.
Viruses, hacking and other offences
You must not misuse our site by introducing viruses, trojans, worms, logic bombs or other technologically harmful material or carry out denial of service attacks, or attempt to gain unauthorised access to our site, the server we are stored on or any other server, computer, database connected to our site. You must not steal our or our customers data. We will report any of these activities to the relevant law enforcement authorities and cease your right to use the site immediately.
We will not be liable to you for any loss or damage caused by distributed denial od service attack, viruses or other technologically harmful material that may infect your computer equipment, programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or any website linked to it.
We recommend you use virus protection software when using our site.
If we fail at any time to insist upon strict performance of any of your obligations under the terms of service, or if we fail to exercise any of the rights or remedies to which we are entitled under them, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any of these Terms of service shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
If any of these terms of service are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or regulation will to that extent be severed from the remaining terms, conditions and regulations which will continue to be valid to the fullest extent permitted by law.
These terms of service and any documents expressly referred to in them constitute the entire agreement between us and supersedes and extinguishes all previous drafts, agreements, arrangements and understandings between us, whether written or oral, relating to its subject matter. Each of us agrees that neither we nor you shall have any remedies in respect of any representation or warranty (whether made innocently or negligently) that is not set out in these terms of service or any documents expressly referred to in them. Neither of us shall have any claim for innocent or negligent misrepresentation based upon any statement in these terms of service and any documents expressly referred to in them.
Where we are prevented from or delayed in carrying out obligations under these terms of service due to circumstances beyond our reasonable control including, without limitation, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to the seller’s workforce), or restraints or delays affecting carriers or an inability or delay in obtaining supplies of adequate or suitable materials then our (as the case may be) performance of its obligations shall be postponed for the period of time that the circumstances continue.
Law and jurisdiction
Contracts for purchase of goods or services through our site shall be governed by Croatian law. Any dispute arising from, or related to, such contracts shall be subject to the exclusive jurisdiction of the courts of Croatia.
General comments about the site, as well as complaints are welcome, please email us at firstname.lastname@example.org